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Customer Comments
We have been with Actrix for years under various names and you are THE BEST.
- Sally & Bruce, Whitianga
You have always been so helpful and prompt if Ive needed any assistance and I am thrilled that I am connected with NZs top ISP.
- Stephanie, Dunedin
Congratulations on being the best provider again, I also thoroughly recommend you and have always had great advice and help when required.
- Clare, Manawatu
I would just like to say thanks to the your support staff who patiently worked through this problem with me until it was resolved. The service was great and has continued to vindicate my decision to change to Actrix a few years ago.
- Spencer, Tauranga
I have been a very satisfied client of Actrix for all the years since I first signed up on the 18th Nov 2000. The service has been excellent from your support team, I sincerely thank them.
- Gary, Nelson
First and foremost, I have found you folk, particularly your help desk, brilliant.
- John, Hastings
It makes a huge difference just to know that when problems arise, which they inevitably do, I can call the helpdesk and talk to someone who is here in NZ, even better in Wellie, and get the help needed to fix whatevers not doing what it oughta. That alone is a big reason for staying with Actrix as our ISP .
- Martin, Wellington
You guys (and gals) do a damn fine job of keeping your customers informed. We've been with Actix for ten years now and not for one moment have we regretted that decision. Congratulations on a job well done.
- Cheryl, Taneatua
I have had years of wonderful service from Actrix and no complaints at all.
- Rhonda, Somerville
Congratulations on the expertise of the wonderful phone desk member, Ilia I think, who's patience and determination to get it right, guided me through a recent upgrade to broadband which we are enjoying immensely.
- Graham, Waipukurau
I would just like to say thank you for the service. The phone and broadband connection happened quickly and it all works without any problems.
- Sascha, Dunedin
I have been with Actrix since 2000 and have been very happy with the service provided.
- Dorothy, Hamilton
A big thank you to Bernie, Brett and James for helping me solve my problem over the last 24 hours. It turned out to be a modem fault and have now installed a new one. I have always felt that Actrix provides the best service of all NZ ISPs and this just proves it.
- Martin, Cromwell
I hadn't been asked to participate in the ISP survey, but congratulations to ALL at Actrix. Had I been asked to participate in the survey I might have got you closer to 100%!
- Peter, Rangiora
After just under 10 years with Actrix I wouldn't dream of switching to another company even without the surprises you throw in at times!! So often it sounds as if others are offering a better service for less money but usually when you work it out it falls short of what you provide.
- Maureen, Tauranga
I have been with your company for a long time now because it is very good value and the service is excellent.
- Chris, Waitakere
Thanks for your usual fast, fabulous service!
- Jan, Waiheke Island
I greatly appreciate the patience and courtesy of your staff and to acknowledge this please use the enclosed ($20.00) to purchase muffins/cake or something similar for morning tea for you all.
- Dorothy, Nelson
Pass on my appreciation of Actrix's excellent Customer Service please. You folk need to sell yourself more I reckon.
- Chris, Nelson
We thank you for the great service Actrix has provided us with over the past 10 years.
- Lyn & Robert, Auckland
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0800 ACTRIX; your kiwi call centre since 1989
