Tweets
Hi, sorry for our delay in getting back to you. Good to hear all is fine now - let us know if you have issues again. 28/03/2017 Reply Retweet Favorite
Hi Duane, Do you want to email me directly at d.blyth@actrix.co.nz. I am the head of Customer Services and will put it right. 15/03/2017 Reply Retweet Favorite
Privacy watchdogs say Windows 10 settings still raise concerns https://t.co/3MWZQDSRZg 22/02/2017 Reply Retweet Favorite
Like other ISP's we have seen some delays in getting copper faults resolved. Great Chorus acknowledge the issue https://t.co/k1IUdHzn8r 22/07/2016 Reply Retweet Favorite
Actrix was delighted with a recent NZ Herald article featuring the focus Actrix puts on customer engagement. https://t.co/qFERLKiKmi 20/07/2016 Reply Retweet Favorite
For those just arriving home for the long weekend: you may need to power off and then on your router if you can't get online 05/02/2016 Reply Retweet Favorite
You're in luck, our Unlimited plan exists. Just ask for the secret menu when you ring in ;) 05/02/2016 Reply Retweet Favorite
Hi Mark, that's very kind - cheers! Regarding ping, perhaps this will help: https://t.co/WmZCSFxG6S 05/02/2016 Reply Retweet Favorite
Systems appear restored - Our 0800 number remains very busy so Tweet away if we can help! https://t.co/ElT9T8aPdU 05/02/2016 Reply Retweet Favorite
Cheers Benek, we appreciate your support! Have a great weekend 05/02/2016 Reply Retweet Favorite
Glad to hear - very sorry for any disruption to your Friday operations! 05/02/2016 Reply Retweet Favorite
Still having problems? Message us on Twiter 05/02/2016 Reply Retweet Favorite
Chur Michael! Excellent 05/02/2016 Reply Retweet Favorite
Services are restoring now - please stand by https://t.co/tKt8RQnmCc 05/02/2016 Reply Retweet Favorite
Patches for our Intertubes are arriving now! 05/02/2016 Reply Retweet Favorite
What do you do when the Internet breaks? 05/02/2016 Reply Retweet Favorite
Chur Michael - glad to hear and hope the downtime was minimal 05/02/2016 Reply Retweet Favorite
- Estimated time of resolution is currently 1:40PM. We sincerely apologise for the outage. Our 0800 has been impacted 05/02/2016 Reply Retweet Favorite
Dear Morag, there has been a power cut and redundant systems didn't activate. Estimated time of resolution is about 1:40PM 05/02/2016 Reply Retweet Favorite
Hi Coffeelater, we are aggressively attempting to restore services. No ETR at this time but stay on Twitter for the latest 05/02/2016 Reply Retweet Favorite